Quick answers to the questions we hear most. Can’t find yours? Contact us.
Orders & delivery
How long does delivery take?
Orders arrive in 2–4 working days, anywhere in Lebanon. See Shipping & delivery.
How much is delivery?
Delivery is free on orders over $50. For smaller orders, the fee is shown at checkout before you confirm.
How can I track my order?
Go to My account → Orders to see the status of every order.
Payment
Which currency are prices in?
All prices are in US dollars (USD).
Can I pay cash when my order arrives?
Yes. Choose Cash on delivery at checkout and pay the courier when your order arrives. See all payment methods.
Returns
Can I return something?
Yes — within 14 days of delivery, unused and in its original packaging. See Returns & refunds.
When do I get my money back?
As soon as we receive and check the item, we refund you the way you paid, or as agreed with our team for cash orders.
Your account
Do I need an account to order?
An account lets you track orders and save your details for next time. You can create one at checkout or in My account.
Can I save products for later?
Yes — tap the heart on any product to add it to your wishlist.